Privacy Policy

1. Overview

This Privacy Policy describes how Hospital OS collects, uses, and shares information when you visit our marketing site, create an account, or use the service.

2. Information we collect

Account and workspace data: hospital or clinic name, subdomain, administrator name, email, authentication details, subscription and billing status, and operational data you enter into the product (such as patients, appointments, and clinical records) as configured by your organization.

Marketing site usage: when you visit the public landing page we may log session identifiers, page path, referrer, browser and device information, language, approximate screen size, and IP address to understand traffic and improve the site.

Payment information: paid subscriptions are processed by Stripe. We receive billing metadata from Stripe but do not store full card numbers on our servers.

Sign-in with Google: if enabled, Google provides account identifiers and profile information according to your Google account settings and our OAuth configuration.

3. How we use information

We use information to provide and secure the service, process signups and subscriptions, communicate about your account, improve product performance, analyze marketing traffic, comply with law, and prevent abuse.

4. Sharing

We share data with service providers that help us operate Hospital OS (for example hosting, email, analytics, payment processing, and authentication). We may disclose information when required by law or to protect rights, safety, and security. We do not sell personal information.

5. Retention

We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Marketing visit logs are kept for a limited operational period unless a longer retention period is required.

6. Security

We use administrative, technical, and organizational measures designed to protect information. No online service can guarantee absolute security.

7. Your choices

You can update account details in product settings where available. You may request access, correction, or deletion of certain information by contacting us, subject to legal and contractual limits. Browser settings can limit cookies; some features may not work without them.

8. International use

Hospital OS may be accessed from multiple countries. Data may be processed in jurisdictions where we or our providers operate.

9. Children

Hospital OS is a business service for healthcare organizations, not directed at children. Patient records may include minors as entered by authorized staff under applicable law.

10. Changes

We may update this Privacy Policy from time to time. The "Last updated" date below reflects the latest revision. Material changes will be posted on this page.

11. Contact

Privacy questions can be sent to the contact address listed on the Hospital OS marketing site or through your account support channel.